Online & In Store | 10 April - 2 May 2021

Buy 2 get 50% off on selected regular items

Shop Women                        Shop Men

About A-List

What is A-List?
A-List is ALDO Indonesia Loyalty Program that rewards you with more benefits and treats as you shop.
alist-benefit
How do I join Aldo A-List?

You may simply sign up online or approach our Fashion Associates in-store for assistance.

How do I become Aldo A-List Black or A-List Gold?

A-List Black

Simply sign-up to join A-List and spend a minimum of IDR 2,000,000 or accumulate of IDR 3,000,000 within two months to qualify.

A-List Gold

Can upgraded from A-List Black when you spend a minimum of IDR 8,000,000 within 6 months.

How do I accumulate my purchases?

You have to join Aldo A-List Black (by spending IDR 2,000,000) first before your purchases can be accumulated.

How do I earn points?

For in-store, provide your mobile number as identification to the Fashion Associate before making payment on your purchase.

For online, simply log into your account. Your points will be automatically registered after payment.

Please be informed that A-List Points will be credited to your account only on the 30th day from the date of the purchase.

When can I enjoy the discounts as A-List Black and A-List Gold?

You can enjoy your discounts immediately on your next purchase.

Does Aldo A-List membership expire?

A-List Black : No

A-List Gold : Yes, A-List Gold tier will be renewed if you accumulate to IDR 8,000,000 within 12 months. Otherwise, your membership will be reverted to A-List Black. The A-List Gold tier 12-month period begins on the date of upgrade.

Can I enjoy the discounts and redeem the vouchers in-store and online?

Yes.

What is my user ID to log into My Account?

Your email address is the user ID for login.

I am your existing member but I am unable to log into my account?

Kindly email our Customer Care for assistance.

I have forgotten my login password. How do I retrieve it?

You can reset your password here.

How do I change or update my personal details?

Please log in to My Account with your email address and password to update your personal details.

How can I receive the latest news on collections, promotions and member-only events?

You are subscribed to our A-List News upon sign up. You may update your A-List News subscription preferences in My Account.

Why do I still receive emails on A-List membership updates after I have unsubscribed?

You will not be receiving A-List News in relation to promotions, new collection, trend news and events when you opt to unsubscribe. However, we still need to keep you updated on your A-List Points, birthday perks and membership status. Hence, you will continue receiving emails on A-List updates only.

I am Aldo member but I have not activated my A-List account yet. Will I get to earn A-List Points when I make a purchase?

No points will be issued if no activation is done. Please click here to activate your A-List account.

Does A-List point I accumulate expire?

Yes. A-List point expires 1 year from the month acquired.

How do I redeem A-List Point in-store?

You redeem the points during payment process. Our Fashion Associate will let you know your point balance at the point of time.

I have a change of mind. Can I cancel my A-List Point redemption?

No. A-List Point redemption can not be undone once a transaction has been made.

Will I earn A-List point when I purchase an Aldo e-Gift card?

No.

Can I earn A-List Point when I make a purchase using Aldo e-Gift card ?

Yes. You can earn A-List Points when you make a purchase using Aldo e-Gift card in-store or online.

Can I earn A-List Point when I make a purchase online?

Yes. You can earn A-List Points when you make a purchase in-store or online.

How do I redeem A-List Point online?

You may select and enter your A-List Points available for redemption during your checkout process. All A-List Point can be redeemed only upon purchase of merchandise.

How do I redeem A-List Point in-store?

You redeem the points during payment process. Our Fashion Associate will let you know your point balance at the point of time.

What happens to my A-List Point when I return my purchase?

A-List Point will be deducted from your account when your purchase is returned.

Can I transfer my A-List Points to another A-List account?

No. A-List Points are non-transerable. Redemption can only be done by the account holder only.

It has been a while since my last transaction and my A-List Points have not been credited to my account. What should I do?

You may email Customer care for assistance. You may be requested to provide supporting receipt.

How do I utilize my Birthday Treats?

"You will receive a birthday discount in the Birthday treat email on the first day of your birthday month.

You could utilize the discount code in-store and you will be required to provide the discount code to our Fashion Associate during the payment process."

I am an Aldo List member. Do I have to make purchase in order to collect my Birthday Present?

Yes. You could make a purchase on any regular-priced merchandise of any amount in order to redeem your Birthday Present. If it is an online purchase, the birthday present will be mailed to you.

For A-List Gold, you will receive a pair of Aldo shoes worth IDR 600,000 but it can only be collected in store

Looking for more help?

Need help? Live chat is the fastest way to get in touch with us.
We are available from Monday – Friday: 10am – 5pm.

Need help with something more specific?
Email us now.